FAQ

QHow many days you need to install the equipment?

It takes about 30 minutes to innstall equipment generally
QCan the equipment be installed under hot weather?

The installation environment for outdoor switches is around 40 degrees Celsius
QCan Your products be installed under the cold weather?

The installation environment for outdoor switches is around minus 35 degrees Celsius.
QCan I only buy some spare parts from you?

Yes,the MOQ is 50 units.
QWill you will attend the fair to show your products?

Yes,we will provide advance notice on our official website
QHow long it takes you to provide the designing options for us?

It depend on the complexity of the project.
QHow do you pack the equipment?

We use export-compliant wooden crates to pack the equipment
QCan you can design the equipment according to our size?

Yes,we will meet customer's requirments ASAP.
QDo you have any real project pictures of the equipment?

Yes,we uploaded in About US and also we will send you when you need.
QDo you have detailed and professional installation manual?

Yes,we will send them when customers need.
QIf OEM is acceptable?

We can offer OEM and ODM service.
QWhat is your term of payment?

Delivery upon receipt of payment.
QAre you a trading company or a manufacturer?

Yes,we are the professional manufacturer with 30years
QHow long is your delivery time?

Lead time depends on order quantity.Usually in 3-5days before shipping.